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Want to return something ? 


We are happy to offer an exchange or a credit within 14 days if the item(s) are: 

  • Have an approved RA number and are in original purchase condition.
  • All tags, stickers are perfectly intact.
  • The items have not been worn, washed or dry cleaned.
  • There are no makeup marks, fake tan marks or any other soiling of any kind
  • The exchanged items are accompanied by original purchase receipt.
  • ** All sale items are final and non-refundable.

 

THE ENABLER offers easy returns. Simply request an RA (return authorisation) number, within 10 days of receiving your order by emailing help@theenabler.com 

* A 30 day return allowance will be granted for international returns.

Please state your order number and reason for return, and confirm pickup address, date and time. We will then organise pickup and return of the item back to THE ENABLER.

Costs associated with the easy return of the garment to THE ENABLER will be deducted from your product refund.

Alternatively you can post the garment back to us at THE ENABLER at your own expense with an approved RA number.

We reserve the right to refuse any return that is received without prior authorisation from us, or does not arrive within the acceptable return period. In the event that we receive an unauthorised returned item, return shipping and handling costs will be passed on to the customer.

If you decide to arrange post yourself, we recommend a trackable service (for example registered post) as we do not consider the goods 'returned' until they have been safely received by THE ENABLER. THE ENABLER will not be liable for loss or damage of goods in transit.

 

Replacements


A direct exchange can only be made if the new garment is to the exact value of your original purchase. If you have requested a replacement which is of a different value, your initial payment will be credited back to your credit card and a new order will need to be made back through THEENABLER.COM

THE ENABLER will not charge postage on your first exchange, postage for any additional exchanges will be charged to the customer.

All international orders are not exchanged at the cost of THE ENABLER. We will happily accept returns on a change of size however THE ENABLER will not pay the postage of a return package.

Size Guide